Rebranding Summit Trade and aligning B2B/B2C channels drove 80% revenue growth

In short

Services
  • Service Design
Industry
  • Wholesale
Tags
  • Web
  • Brand
  • Research
  • Intranet
  • Ecommerce
  • Customer Journey

About the project

Summit Trade, a Czech distributor of outdoor clothing, tasked us with developing a new business strategy to redefine their brand positioning and harmonize their B2B and B2C channels. We conducted in-depth research, including data analysis and customer interviews, to understand the needs of both segments. By triangulating data and collaborating with the client, we prioritized functionalities for the B2B portal and proposed a concept for synergy between both channels. The result was an 80% YoY growth in revenue, with the project investment returned within 3 months.

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Feel free to ask

Our expert Betka will gladly clarify all the details, and we will look at how we can design a similar service in the context of your business challenge.

Get in touch with Betka

Service Lead for Service Design
Alžbeta Ivanovičová

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