Customer experience
that drives your business

We pave pleasant customer journeys for over 5 million customers a month. Including you.

Explore our work

Our services create true business value

Service
Design

20% YoY revenue growth in omnichannel for NAY

More about service

Digital
Product Design

1 million active monthly users for Škoda App

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CX Transformation

11-member team of CX experts hired and trained for Dôvera

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We are Lighting Beetle

81 doers & explorers

We bridge the gap between people and businesses through pleasant customer experiences.

Get to know us

Members of

SapieIT Asociácia SlovenskaSlovensko digitalBureau of digitalAsociácia digitálnych marketingových agentúr

Founders of

Experience conferenceUX BoxSlovenská user experience asociácia

Journal

Great design comes from curious and inquisitive minds.

Get inspired

newsletter

Eye-tracking: Effective tool or unnecessary expense?

Eye-tracking can reveal hidden customer and business problems that remain unnoticed during digital product development. When is it worth using and when should you choose other research methods instead?

Klára Fedorová

tool

Service Blueprint

Design high-quality and efficient services with service blueprint. Besides understanding the customer journey, it helps optimize the process of customer service.

Dominika Babulicová